Customer Service is Essential

This past Christmas season I made a phone call to purchase a product that had been advertised on television.  I wanted to get them for the kids. When I called the sales process was all done using voice mail.  Totally automated. The first thing they asked for was the credit card number. Then came the upsells.  There must have been about 7 or 8 of them.  And the entire phone call took well over 12 minutes to get through. But I couldn’t hang... [Read More...]

Mind Maps are Powerful!

Have you gotten stumped by a problem or wanted to outline a business plan but weren’t sure how?  Are you looking for easy to use mind mapping software that is free and doesn’t download to your hard drive? Mindomo has come to the rescue!  Mindomo offers business users an online accessible project management tool.  Students, educators and entrepreneurs can also share maps, store and organize research and information in an interrelated... [Read More...]

Have You Ever Seen A REAL Step-by-Step Approach?

I’ve bought lots and lots of Internet marketing products.  It’s part of what I do and I enjoy seeing what others are doing. One thing I’ve seen advertised, but have never really seen done, are step-by-step instructions or approaches to a business model.  Instructions are usually buried inside a 200 page ebook or 12 step video tutorial. Usually, each step is explained in full with paragraph after paragraph of justification for... [Read More...]

Strategic Online Marketing Tip: Copywriting Gets The Customer

“I don’t know what I’m going to do with it but I want it!” This past week my youngest boy, my sister and I were at Target.  There on the shelf was a ShamWow shammie. My youngest was beside himself.  He grabbed one off the shelf, spun around and exclaimed: “I don’t know what I’m going to do with it but I want it!” This is a 12 year old who has no real need for a shammie but, based on the television... [Read More...]

No Guts – No Glory

Recovering quickly from a poor landing this young man completes his routine. All guts – he finished.  Read More →

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